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1. Returns on tangible items

We only offer refunds on defective products. If you receive a defective item, please contact us at 212-255-7499 with details of the product and the defect. Defective products can be returned within 7 days.

You can send the item you consider defective to:


244 Fifth Avenue

Suite 2475

New York, NY 10001

Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within 7 days, whether you are entitled to a refund or a replacement as a result of the defect. If you are entitled to a replacement or refund, we will replace the product or refund the purchase price, using the original method of payment. Sales receipt is required in order to return defective items.

2. Refunds on services

All services offered by TekHattan are non-refundable.

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