Since its inception in 2013, TekHattan has been a powerful force in the IT Services segment. TekHattan believes that the customer experience is the key to our success. For this reason, all of our employees are thoroughly trained in customer service.
Serving Manhattan, Queens, Brooklyn, Staten Island, Weehawken, Union City, Jersey City, West New York, North Bergen and the entire New York Metropolitan Area.
TekHattan was founded on the terms that IT services are constantly evolving and support is not easy to get anymore. Why isn’t IT easily accessible for everybody? Why are there so many issues with technology, and what can we do to make things easier for the business owner? What can we take from the technology that we have available today and make everything easier to use? These are all questions that were asked when TekHattan was founded.
TekHattan is open 24 hours a day, 7 days a week for a reason. We operate in the city that never sleeps. This means we have to be available for our business customers whenever they need us. This is part of our mission.
We know the business so you don’t have to. Your individual or commercial needs are met by us no matter how big or small your project might be.
Why Choose Our Services?
FAST AND RELIABLE
At TekHattan, we stand behind our commitments. Each client will receive an agreed upon service-level agreement. In most cases, RapidTek deployment within 2 hours is guaranteed.
TekHattan only provides services that our clients need. We do not oversell services. By offering prices that are less expensive and services which are more vast than our competition, we provide an incredible value to our customers.
24×7 CUSTOMER SUPPORT
TekHattan always ensures technicians are on standby for service in the city that never sleeps 24 hours, 7 days a week, including holidays. We understand that technology problems arise at all times, and regardless of such, it is important that your business continues to be up and running.
At TekHattan, we strive to ensure our clients are happy. If for any reason a client is unsatisfied with our service, we will make great strides to get the problem resolved. We instill in all of our staff that the customer comes first, and will do anything to ensure that expectation is met.